Terms of Service

Last updated: October 13, 2025

1. Acceptance of Terms

By using ARK Status ("the Service"), you agree to these terms. We reserve the right to modify these terms at any time. Continued use after changes constitutes acceptance.

2. Service Description

The Service provides:

  • Real-time game server status monitoring
  • Historical performance data
  • Third-party game server metrics aggregation
  • User accounts with favourite server tracking
  • Discord webhook and bot notifications for server status changes

Data is provided "as-is" without guarantees of accuracy.

3. Discord Bot Service

We operate the ARK Status Discord bot (the "Bot") to deliver automated updates inside Discord guilds. The Bot is part of the Service, and by inviting or managing it you confirm that you have the authority to bind the relevant guild or organisation to these Terms.

  • You must invite the Bot through arkstatus.com so we can provision the guild and apply rate limits fairly.
  • You will only operate the Bot in compliance with the Discord Developer Terms of Service, the Discord Terms of Service, and these Terms.
  • You are responsible for the permissions you grant the Bot, ensuring that the configured notification channel remains accessible, and keeping any API keys or configuration tokens secure.
  • You will not interfere with security controls, attempt to reverse engineer the Bot, exceed published rate limits, or use the Bot for automated scraping or abusive behaviour.

4. Guild Eligibility & Automated Removal

To protect users and comply with Discord policy we only support guilds that complete onboarding through arkstatus.com and maintain valid configuration.

  • Guilds must configure a notification channel within 10 minutes of the Bot joining. Failure to do so may result in automatic departure.
  • We periodically verify authorisation against our managed server list. Guilds that are no longer approved, exceed allocation limits, or repeatedly trigger errors may be removed without notice.
  • When we leave a guild, we queue deletion of managed configuration (including server definitions and sticky-message metadata) via our administrative API. Residual diagnostic logs age out within 30 days.
  • You may request manual removal or data deletion at any time by emailing [email protected] or via the contact options on arkstatus.com.

5. Limitations of Liability

To the maximum extent permitted by law:

  • We exclude all warranties (express or implied).
  • We are not liable for any direct or indirect damages.
  • We assume no responsibility for third-party server or platform operations.

6. Prohibited Uses

  • Commercial resale of our data
  • Automated scraping beyond 1 request per minute
  • Reverse engineering of API endpoints or internal tooling
  • Impersonation of official ARK Status services or staff

7. User Accounts and Discord Integration

We provide user account functionality via Discord Single Sign-On (SSO):

  • Account creation requires Discord authentication
  • We collect minimal profile information from Discord
  • You may save favourite servers and configure webhook notifications
  • We reserve the right to limit or revoke account features

Discord webhook usage is limited to reasonable usage patterns. Excessive notifications or abuse of any webhook or bot feature may result in service limitations.

8. Third-Party Content

Links to game servers or external sites are provided for convenience only, and do not constitute an endorsement. These third parties may have independent terms; we do not control their content.

9. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes must be resolved in UK courts.

10. Modifications

We may change or discontinue the Service:

  • With 7 days’ notice via a website banner where feasible
  • Without liability for service interruptions

If the EU-UK data adequacy status changes, we may implement alternative transfer mechanisms or restrict EU data processing if needed.

11. Company Information

This Service is operated by Paulwise Ltd (Company No. 14159573), registered in England and Wales at Suite K, Priest House, 1624 High Street, Knowle, Solihull, West Midlands, United Kingdom, B93 0JU. No warranties of any kind are provided.

Effective: October 13, 2025