Privacy Policy
Last updated: June 22, 2025
Company Information
ARK Status Monitor is operated by Paulwise Ltd (Company No. 14159573) registered in England and Wales.
Registered Office: Suite K, Priest House, 1624 High Street, Knowle, Solihull, West Midlands, United Kingdom, B93 0JU
Data Collection
We automatically collect:
- Server status metrics (uptime, player counts, ping)
- Aggregate performance data
- Anonymous usage statistics via server logs
For registered users, we also store:
- Your Discord profile information
- Your favourite server selections
- Webhook configuration and delivery status
- User preferences and settings
Data Retention
We retain data for the following periods:
- Real-time status: 10 days
- Historical analysis: 10 days
- Server logs: 30 days
- User account data: Until account deletion
- Webhook delivery logs: 7 days
Discord Integration
When you authorise our Discord integration, we collect:
- Your Discord user ID
- Username and discriminator
- Avatar image (if available)
- Email address (used only for system notifications)
We process this data to provide account functionality, including favourite servers and webhook notifications.
Cloudflare Services
We use Cloudflare for:
- DDoS protection and security services
- Content delivery network (CDN) services
- Basic analytics for service optimisation
Cloudflare processes visitor IP addresses and basic request data. For more information, see Cloudflare's Privacy Policy.
Cookies
We use essential cookies for:
- Session management
- Security features
- User preferences
Third-party services (such as Google AdSense) may also set cookies for advertising and analytics purposes.
Google AdSense
This website uses Google AdSense to display advertisements. Google AdSense uses cookies and web beacons to serve ads based on your prior visits to this website or other websites.
Google's use of advertising cookies enables it and its partners to serve ads based on your visit to this site and/or other sites on the Internet. You may opt out of personalized advertising by visiting Google Ads Settings.
For more information about how Google uses data when you use our site, please visit How Google uses information from sites or apps that use our services.
Your Rights
Under UK and EU data protection law, you have rights including:
- Right to access your personal data
- Right to rectification
- Right to erasure
- Right to restrict processing
- Right to data portability
- Right to object to processing
Contact Information
For any privacy-related queries or to exercise your rights, contact our Data Protection Officer:
- Email: [email protected]
- Address: Suite K, Priest House, 1624 High Street, Knowle, Solihull, West Midlands, United Kingdom, B93 0JU
Data Security
We protect your data through:
- HTTPS encryption for all transmissions
- Regular security audits
- Access controls to sensitive data
- Anonymisation of aggregated statistics
Supervisory Authority
You have the right to make a complaint to the Information Commissioner's Office (ICO): https://ico.org.uk